Terms of Usage

Onespy Is Meant For Ethical Monitoring Only, Stated One Must Obey Applicable Laws In His/Her Country

Installation

One can only proceed with the installation after he/she must agree with the terms mentioned below & is aware of the policies mentioned here.

By installing Onespy on a device, you confirm that you have proper consent to install Onespy & monitor the phone in question. If you have unwillingly or unknowingly installed Onespy on a phone for which you do not have rights to monitor, you can contact us or write to us on emails@helpdesk.onespy.in to get assistance on removing the software.

Also, single Onespy license once installed on a phone, will be valid for that particular phone only and is neither transferable nor refundable in any condition.

Monitoring

Please note, Onespy is meant for monitoring of your loved ones only with the intention of protecting them, not spying them without their knowledge. You are not supposed to install Onespy on someone's device without his/her knowledge and use his/her collected private data for any private/commercial purposes. If you are found indulged in any such activity, Onestore India Private Limited is liable to provide respected government bodies with information about you and your activities if required. In addition, your license will be void in such case and no refunds shall be entertained.

If no update occurs under your account for a continuous period of 45 days, you account will be considered as inactive & will be removed along with your private data from the servers automatically due to security reasons.

Refunds

Refunds will only be issued in case of any feature not working as mentioned or as shown in Demo on our website. Any feature which is not mentioned on our website nor shown in demo, will not be considered for an issue and no refund requests will be considered.

Improper voice in call-recordings will not be considered for the refund as it is a system-level incompatibility, not our application issue. In case you have requested any guide, links, videos or support for rooting your mobile phone, you are not eligible for the refund at all.

Please note our packages mentioned online are only for Android running devices. If you purchase the software and at later time you claim that you bought for any other OS, this will not be considered a case for refund.

All refund requests will be considered only prior to or within 24 hours from installation. Kindly allow us about 3-5 working days to refund your money back in your account after providing your details.

Limitations

By using and installing the software on a device you accept that you possess the device you are installing the software on & you take the full responsibility about what the software will do.

Neither Onestore India Private Limited nor Onespy will take any responsibility about any misuse of the acquired data carried out by you.

Support

While requesting for support regarding your subscription, customer must keep in mind that this is not a regular app but something extra-ordinary and cannot be treated as a somewhat subscription you buy on regular. You must keep calm, patience & maintain civislised behaviour. Any informal &/or uncivilised way of communication with staff employed with Onespy or Onestore India (P) Ltd. may lead to temporary suspension or permanent deletion of your account. No refunds & queries thenafter will be entertained at all & the decision will be final. Only a written, public apology by subscriber will considered in such case.

Uninstall

Once uninstalled from phone willingly using your online panel dashboard, your account will be removed from server in next 48 hours from receiving Uninstall confirmation. You will be chargeable for 50% of current license to reinstate the same account.

You can choose any from the below packages that suits your requirements & budget.

Call Recordings & Basics

Standard


  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Facebook Chat
  • Hike Chat
  • IMO Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call Logs
  • WhatsApp Call Recordings
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Remote Uninstall
  • Remote Updates
  • Screenshots
  • Root Required
  • Unlimited Device Change
  • Free Email Support
  • Optional Phone Support
  • Install Anywhere
Live WhatsApp & IM

Premium Lite


  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Facebook Chat
  • Hike Chat
  • IMO Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call Logs
  • WhatsApp Call Recordings
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Remote Uninstall
  • Remote Updates
  • Screenshots
  • Root Required
  • Unlimited Device Change
  • Free Email Support
  • Optional Phone Support
  • Install Anywhere
WhatsApp & Call Recordings

Premium


  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Facebook Chat
  • Hike Chat
  • IMO Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call Logs
  • WhatsApp Call Recordings
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Remote Uninstall
  • Remote Updates
  • Screenshots
  • Root Required
  • Unlimited Device Change
  • Free Email Support
  • Free Phone Support
  • Install Anywhere
Undeletable On F. Reset

Ultra


  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Facebook Chat
  • Hike Chat
  • IMO Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call Logs
  • WhatsApp Call Recordings
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Remote Uninstall
  • Remote Updates
  • Screenshots
  • Office-only Installation
  • Free Email Support
  • Free Phone Support
  • Unlimited Device Change
  • Know More

Why Choose Onespy, Not Others?

OnespyOthers

Call Recordings

We offer audio recordings of phone-call, which are readily available right after the call.

No Call Recordings

Almost all other software do not provide call recording at all or is very expensive to opt for.

100% Undeletable (Ultra)

We offer completely invincible software which cannot be removed even after factory-reset.

Nothing As Such Offered

No other company else us been able to offer undeletable software as we do.

Telephone Support

You can call us on our support numbers or even visit us whenever you need to.

No or Only Email Support

You get only email support, no telephone numbers seeking for support.

Free Rooting Support

We provide free rooting for select phones in-house & rooting guide for most phones.

No or Paid Rooting Support

They don't provide support for rooting phones or charge extra fees upfront for assistance.

India-Based & Physically Approachable

We have our phone numbers, address mentioned on our website so you can always visit us in case.

Anonymous & No Verified Identity

They do not mention their geo-location on their website, you can never visit them.

Authorised Seller, Tax-paid Invoices

Our prices are inclusive of Service Tax as per state & country laws.

No Legal Existence & Unverified Identity

No billing, no details given on website. Most of them are possibly fraudulent.

CashAmercian ExpressMaestroMaster CardVisaPayPalSkrillWestern UnionWire TransferOther

Online payments securely processed by trusted providers including State Bank of India & PayPal

It is the responsibility of the ONESPY user to ascertain, and obey all applicable laws in their country in regard to the use of ONESPY for monitoring purposes.