Frequently Asked Questions

Below are some frequently asked questions people are looking for answers to. In case you do not find answer to your question in particular, you can Contact Us anytime.

You simply have to install Onespy application on the target phone whichever you want to monitor. Really thats all you have to do.

We offer different packages varying with features and session lengths. You click on Packages in the menu to see our offerings.

No. Onespy does not show any icon or opup in phone after installation.

No. The pacakges with their respective features are final and cannot be customized.

If you are interested in trial, please Contact Us.

Absolutely. We never ask, hence cannot store your payment information on our website. Instead, we redirect you to a trusted payment services provider where you proceed with payments.

You will receive a download link to download and then install the software your email address along with the installation guide.

Onespy is only meant to be installed in a phone you have rights to monitor. Please check your state or country laws regarding usage of monitoring software or consult your lawyer before purchasing.

To install Onespy, you simply have to download app from the received link, install the download app and enter your email address at last. It is very easy and takes only 2-5 minutes to be done.

You can remove Onespy anytime in future by sending a remote command from your Onespy account.

You can always reach us via details given on Contact Us page.

Basics

Standard

No Root Required


Basics + WhatsApp

Advanced

No Root Required


IM w/o Recordings

Premium Lite

No Root Required *


IM + Emails

Premium

No Root Required *


100% Undeletable

Ultra


* IM and email features other than WhatsApp will require the phone to be rooted.

** Device change will only be granted to users who have subscribed after 24/04/2017.