Frequently Asked Questions

You'll get most of your answers on this page. If not, please contact us.

Got a question not answered here?

You can always contact us to ask us something specific to you.

About

What is Onespy?

Onespy is a phone monitoring software which allows you to monitor your phone's activities remotely from an online panel.

What it is for?

Onespy is developed in focus to protect Children from getting into bad society & safe-guarding your family members. However people also use it for ethical monitoring of their loved ones & businesses use it for employee monitoring.

Requirements

What are Onespy's hardware or software requirements?

Onespy can be run on android Android device running OS 4.0 or above, however Android 5.0 or above is recommended.

Is it compatible with all phones running above OSes?

Absolutely Onespy is compatible with each & every device meeting above requirements, but it could be a change that device may be incompatible with one or more feature due to hardware limitations. So we kindly request to check your device's compatibility by contact us either on phone or live chat.

Purchase

How to purchase Onespy?

You can purchase Onespy online or offline whichever method you are comfortable with.

Which methods are available for online payment?

We accept Credit/Debit cards of all banks, PayPal & Internet Banking as well as Airtel Money & iTZ Cash.

What to do after purchase?

Right after your successful payment, you will receive an automated email from us containing your payment confirmation & installation instructions.

Installation

Can I install Onespy remotely or without taking the phone in hand?

Not at all. You need to have access & proper consent of the phone for installation. You physically need it in your hand in order to install Onespy.

How much time does it take?

For an average mobile phone users, it can be as little as 1 minute but almost anyone can install it within 5 minutes.

How will I get started with monitoring?

Right after the installation, you will receive an email from us containing your initial password (you can change it after login). You can use email & password mentioned for logging in to your account.

You can choose any from the below packages that suits your requirements & budget.

Call Recordings & Basics

Standard


  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Facebook Chat
  • Hike Chat
  • IMO Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call Logs
  • WhatsApp Call Recordings
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Remote Uninstall
  • Remote Updates
  • Screenshots
  • Root Required
  • Unlimited Device Change
  • Free Email Support
  • Optional Phone Support
  • Install Anywhere
Live WhatsApp & IM

Premium Lite


  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Facebook Chat
  • Hike Chat
  • IMO Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call Logs
  • WhatsApp Call Recordings
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Remote Uninstall
  • Remote Updates
  • Screenshots
  • Root Required
  • Unlimited Device Change
  • Free Email Support
  • Optional Phone Support
  • Install Anywhere
WhatsApp & Call Recordings

Premium


  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Facebook Chat
  • Hike Chat
  • IMO Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call Logs
  • WhatsApp Call Recordings
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Remote Uninstall
  • Remote Updates
  • Screenshots
  • Root Required
  • Unlimited Device Change
  • Free Email Support
  • Free Phone Support
  • Install Anywhere
Undeletable On F. Reset

Ultra


  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Facebook Chat
  • Hike Chat
  • IMO Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call Logs
  • WhatsApp Call Recordings
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Remote Uninstall
  • Remote Updates
  • Screenshots
  • Office-only Installation
  • Free Email Support
  • Free Phone Support
  • Unlimited Device Change
  • Know More

Why Choose Onespy, Not Others?

OnespyOthers

Call Recordings

We offer audio recordings of phone-call, which are readily available right after the call.

No Call Recordings

Almost all other software do not provide call recording at all or is very expensive to opt for.

100% Undeletable (Ultra)

We offer completely invincible software which cannot be removed even after factory-reset.

Nothing As Such Offered

No other company else us been able to offer undeletable software as we do.

Telephone Support

You can call us on our support numbers or even visit us whenever you need to.

No or Only Email Support

You get only email support, no telephone numbers seeking for support.

Free Rooting Support

We provide free rooting for select phones in-house & rooting guide for most phones.

No or Paid Rooting Support

They don't provide support for rooting phones or charge extra fees upfront for assistance.

India-Based & Physically Approachable

We have our phone numbers, address mentioned on our website so you can always visit us in case.

Anonymous & No Verified Identity

They do not mention their geo-location on their website, you can never visit them.

Authorised Seller, Tax-paid Invoices

Our prices are inclusive of Service Tax as per state & country laws.

No Legal Existence & Unverified Identity

No billing, no details given on website. Most of them are possibly fraudulent.

Cash Amercian Express Maestro Master Card Visa PayPal Skrill Western Union Wire Transfer Other

Online payments securely processed by trusted providers including State Bank of India & PayPal

It is the responsibility of the ONESPY user to ascertain, and obey all applicable laws in their country in regard to the use of ONESPY for monitoring purposes.